1) Within 7 days from the date of goods received.
2) Returned item is required to submit with original invoice of FamilyKits and all parts remain intact with complete packaging.
3) Merchandise should remain unopened. Opened merchandise with a manufacturing defect will be exchanged same as the original purchase. Manufacturing defect will be determined upon inspection and at the sole discretion of FamilyKits.
4) Exchanged is accepted once only.
5) FamilyKits reserves the right of final decision in case of any dispute.